Privacy Policy

Effective Date: July 15, 2026

Telluride Whole Health ("we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when visiting our website or interacting with our practice.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you submit forms, contact us, request appointments, or join our waitlist, we may collect:

  • Full name
  • Email address
  • Phone number
  • Mailing address (if provided)
  • Date of birth (if provided)
  • Insurance information (when applicable)
  • Health information voluntarily submitted through secure forms
  • Any information you choose to provide in your message

Automatically Collected Information

When visiting our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on the website
  • Referral source
  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Respond to inquiries
  • Schedule appointments
  • Provide healthcare-related services
  • Communicate about memberships
  • Send appointment reminders
  • Improve our website and patient experience
  • Process payments when applicable
  • Maintain legal and regulatory compliance
  • Protect against fraud and unauthorized activity

3. HIPAA Notice

Certain information collected as part of your medical care may be considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).

Any PHI collected through secure patient communications or our patient portal is handled in accordance with applicable HIPAA requirements. This website itself is intended primarily for informational purposes and should not be used to transmit sensitive medical information unless specifically directed through a secure, HIPAA-compliant platform.

4. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and analyze website performance.

These technologies may collect anonymous information regarding website usage and visitor behavior.

You may disable cookies through your browser settings; however, doing so may affect certain website features.

5. Third-Party Services

We may use trusted third-party service providers to operate portions of our website or business, including:

  • Website hosting
  • Appointment scheduling
  • Secure patient portal
  • Payment processing
  • Analytics services
  • Email communications
  • SMS messaging platforms

These providers receive only the information necessary to perform their services and are expected to maintain appropriate safeguards.

6. SMS Communications

If you provide your mobile phone number, you may receive:

  • Appointment reminders
  • Follow-up messages
  • Membership information
  • Service-related notifications
  • Office updates

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP. Reply HELP for assistance.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

7. Information Sharing

We do not sell your personal information.

We may share your information only when necessary:

  • With healthcare providers involved in your care
  • With trusted service providers performing services on our behalf
  • To comply with applicable laws or legal processes
  • To protect our legal rights
  • With your consent

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Your Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal information
  • Request corrections
  • Request deletion of certain information
  • Withdraw consent where applicable
  • Request information regarding how your data is used

Requests may be submitted using the contact information below.

10. Children's Privacy

This website is not intended to knowingly collect personal information from children under the age of 13 without appropriate parental or guardian consent.

If we become aware that such information has been collected unintentionally, we will take reasonable steps to remove it.

11. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of those websites before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated Effective Date. Continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Telluride Whole Health
307 E. Colorado Ave., Suite 205
Telluride, CO 81435
Phone: (970) 239-8674
Email: info@telluridewh.com

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Have a question or need more information? Send us a message or email us at info@telluridewh.com! We're here to assist you with any inquiries you may have.

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